Holiday Apartments, bungalows and villas for rent in Altea - Apartments, bungalows and villas in Altea

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General conditions

Cookie policy

Privacy policy

Legal Notice

1 Subject matter

These general conditions regulate the booking and rental of the holiday accommodations offered on the website http://www.costablancadreams.eu, owned by COSTABLANCA DREAMS HOLIDAY RENTALS SL (hereinafter referred to as “CostaBlancaDreams”.

2 Booking

2.1 Booking process

To make a booking, the user must complete the booking form available on the website. The booking will be confirmed via a confirmation email sent by CostaBlancaDreams.

2.2 Payments

A booking requires a payment of [X]% of the total rental amount as a deposit. The remaining balance must be paid [NUMBER] days before the arrival date.

Payments can be made by Card payment & Bank transfer

3.2.3 Cancellation policy

Cancellations must be notified in writing to info@costablancadreams.eu. Refund conditions are as follows:

From the booking date until 181 days before check-in: 30% of the total rent
From 180 days before check-in until 43 days before check-in: 50% of the total rent
From 42 days before check-in until 29 days before check-in: 90% of the total rent
From 28 days before until check-in: 100% of the total rent
No-show: 100% of the total rent

3 Arrival and Departure

3.1 Check-in

Check-in is possible from 5:00 PM on the day of arrival. If guests expect to arrive outside these hours, they must notify CostaBlancaDreams in advance.

3.2 Check-out

Check-out must take place before 10:00 AM on the day of departure. Late check-out without prior agreement may result in an additional charge.

4 Occupancy

4.1 Number of occupants

The accommodation may only be occupied by the number of persons specified in the booking. Additional guests are not permitted without prior consent of CostaBlancaDreams.

4.2 Rules of good conduct

Guests must respect rules of conduct and courtesy and avoid causing disturbance to neighbours. Parties or events are not allowed without prior authorization.

5 Use of the Accommodation

5.1 Responsibility

Guests are responsible for keeping the accommodation in good condition and must immediately report any damage or malfunction.

5.2 Prohibitions

Smoking is prohibited inside the accommodation. Any illegal or dangerous activity is strictly forbidden.

6 Services Included

6.1 Included services

Unless otherwise specified in the booking, the rental price includes water, electricity, gas, bed linen, towels and final cleaning.

7 CostaBlancaDreams Liability

CostaBlancaDreams shall not be liable for any damage, loss or injury suffered by guests during their stay, unless directly attributable to negligence on the part of CostaBlancaDreams.

In cases of force majeure (such as fire, flood, etc.) that prevent the use of the accommodation, CostaBlancaDreams undertakes to reimburse the full amount paid by the guests.

8 Data Protection

In compliance with the General Data Protection Regulation (GDPR), personal data provided will be processed by COSTABLANCA DREAMS HOLIDAY RENTALS SL for the purpose of managing bookings and stays. For more information, please consult our Privacy Policy.

Spanish law applies. Disputes shall be submitted to the competent courts in Spain.

1. Cookies Policy

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Personal data collected includes contact details, booking data and payment information. Data is processed for reservations, legal obligations and customer service. Data may be shared with booking platforms, accountants and authorities. Users may exercise their rights before the Spanish Data Protection Agency (AEPD).

In accordance with Spanish Law (LSSI-CE), the following information is provided:

Company name: COSTABLANCA DREAMS HOLIDAY RENTALS SL - Trade name: CostaBlancaDreams Holiday Rentals - Tax ID (NIF): B24755480 - Address: PTDA Los Pinos 1K, Num 1, Esc 1, Puerta 6, 03710 Calpe - Email: info@costablancadreams.eu - Phone: +34 635 750 291 - Registered in: Commercial Register of Calpe Activity: Holiday rentals and property management